Enterprise IT is not for the faint hearted. It is where the elegance, precision, sophistication, and reliability, that is inherent in purely technical systems, is applied to large socio-economic systems with complex organisational behaviour that are constantly changing due to political and business pressures.
There are many actors in the enterprise IT theatre: business leaders, executives, vendors, customers, regulators, auditors, project managers, service managers, change managers, business analysts, strategists, enterprise architects, solution architects, designers, software developers, testers, system administrators, software developers, salesmen, and a large menagerie of technicians.
There is constant tumultuous change in technology, software and hardware products, business requirements, organization budgets, the employment market, and customer expectations. There is a never ending flow of both new business initiatives as well as requirements to enhance existing services. There are even criminals and spies who monitor the enterprise IT ecosystem searching for opportunities to steal or disrupt. It can be very difficult to steer an enterprise through this treacherous landscape to achieve satisfied stakeholders, and ultimately, enough business value that makes engaging in all of these activities worthwhile. On a positive note, there are many interesting problems to solve, and huge successes to be had – not just for you personally but also for all of your organisation’s stakeholders.
This blog addresses the good, bad, and the ugly, within the enterprise IT ecosystem. We will address the trials and tribulations in enterprise IT management, and hopefully include some tips to make your journey easier. The posts here are not derived from, nor refer to, any one specific enterprise. Rather they apply to all large enterprises.
